What payment methods do you accept?

We offer a variety of payment methods, which may vary based on your country. Here are all the options available:

1. Credit/Debit Cards: We accept payments via local and international credit and debit cards, including Visa and Mastercard.

For more details regarding payment methods, please check the Delivery Information page.

Can I change my payment information?

Once an order has been placed, we are unable to change your payment information.

Can the payment method be changed after placing an order?

Unfortunately, once an order is placed, the payment method cannot be changed.

How can I apply a promotional code to my order?

To apply a promotional code to your order, simply navigate to the cart page. Look for the “Promo Code” section and enter your code there. If multiple promo codes are available, the one with the highest discount for you will be automatically applied. Enjoy your savings!

Why is my discount voucher code not working online?

There are several reasons why a promotion code might not work:

1. The code may be out of date.
2. It could be applied to products that are not eligible for the discount.
3. The set order limit may not have been reached.

Please remember that once you’ve applied the voucher code, it cannot be used again, so only apply it when you are ready to place an order.

If you're still experiencing issues, please reach out to us via live chat or WhatsApp, and we'll be happy to assist you in redeeming your discount online.

After placing my order, when is payment taken from my account?

Payment will be processed and charged to your account as soon as your order is confirmed. This applies to both credit and debit card transactions. Rest assured; you will receive confirmation of your order shortly after the payment is made.

I'm experiencing payment issues, such as extra charges, failed payments, promotions, or refunds not received. What should I do?

If you are experiencing any payment issues, please reach out to us via live chat or WhatsApp. We are always happy to assist you.

Do you charge extra for specific delivery methods?

Yes, you may be charged extra for certain delivery methods. For more details, visit our Delivery Information Page.